Payment methods

At Pensaki.com we accept the following payment methods. In individual cases, we reserve the right not to offer certain payment methods and to refer to other payment methods. Outside of Germany, all payment methods indicated by us are also possible. From an order value of 200 EUR business customers can pay by invoice and bank transfer.

Pensaki: Payment Methods

Credit Cards

PayPal

Bank Transfer

1. Credit Cards

For direct credit card payments, we use STRIPE. As of today Visa, MasterCard and American Express are accepted credit cards. Stripe is one of the best ways to accept payments online and in mobile apps. In order to make a payment using your credit card, you need the 16-digit card number, the validity period and the check digit (even CVV / CVC called). Your data is secure and protected by the secure SSL encryption method and processed immediately.

2. PayPal

When you first place your pre-order, we will actually only authorize the payment from your PayPal account. We do not actually capture the payment until we have released the confirmation of your order by Email, something that happens within 1-3 business days. So make sure those funds are available prior to the confirmation of the order! After confirmation of your order, we will capture the funds from your PayPal account, as defined by your given authorization. If for some reason we are unable to capture the funds, we will inform you that we can’t execute the production of messages. With PayPal you can checkout also without having a PayPal Account. For new buyers, signing up for a PayPal account is optional. This means you can complete your payments first, and then decide whether to save their information in a PayPal account for future purchases. You can simply use your credit card.

3. Bank Transfer

Business customers with orders of at least € 200 can also pay by bank transfer (advance payment). Once the amount has been credited to our account we will execute your order. All relevant details will by sent by Email. Please note that this delays normally the process by 3-5 business days.

Made with ❤️ in Germany

Handwritten Business Results

Pensaki customers achieve outstanding results with our handwritten letters, as long as the important key success factors have been taken into account. An extraordinary high open rate is generally speaking not enough for a successful CRM campaign. In order to drive response more things need to be considered. Read here to learn more about these key success factors.

Handwritten CRM mailings can provide noteworthy business results both in the B2B and B2C context. Driving customer retention campaigns with handwritten notes can make a huge difference when you want to convert satisfied customers to emotionally connected fans.

An emotional connection matters a lot more than only customer satisfaction. That's why great brands aim for customers' hearts, not their wallets. Making an investment in optimizing the on and offline end-to-end customer experience has become critical for all leading companies. Handwritten messages can make a huge difference here.

OPEN RATE 95%
EXPRESSION OF GRATITUDE 90%
SURPRISE & DELIGHT 80%
MAXIMIZE RESPONSE RATES 40%
REDUCTION OF ECOMMERCE RETURNS 33%
REACTIVATION OF CUSTOMERS 12%

CUSTOMER REVIEWS

Shahin Pour

iPAXX AG

"We are using Pensaki successfully since 2016. Our customers value this extra effort. The quality of the handwritten notes, as well as the general service level, is impressive."

Jakob Becker

PaulCamper

"We are a satisfied customer for several years already. Superbe online service, the results are indistinguishable from a (human) handwritten note."

Michaela Seika

Oracle

"Good old handwriting boosts leads for DIGITAL Oracle Eloqua CAMPAIGN. Lead conversion rate of around 40%!"

Anna Brunner

Fifteenseconds.co

"We have invited several thousand executives to our festival with handwritten Pensaki invitations and the response was great."

Stephan Kreissler

Forum Mediaplanung

"We've achieved an attendance record at our event, largely thanks to the Pensaki (handwritten) invitation".

Dominic Multerer

Multerer GmbH

"PENSAKI delivers great results. It's unusual and effective."

Are you ready to surprise & delight your customers with a Pensaki campaign?

From as little as 250 letters, we can provide you with a tailor-made quote.

Get Your Quote

Only writing by yourself is cooler!

A legible handwriting, high-quality stationery, envelopes and stamps, not to mention the need to find a letterbox, are not required with Pensaki. You type. We take care of the rest.

"80 Percent Of Germans Love To Receive Handwritten Letters In The Digital Age."